Our low cost, high quality service is only made possible by our paring away cost-drivers that do not directly contribute to the quality of the end product. It's for that reason that the service we offer is 100% mobile (we come to you) and we do not operate any kind of 'front of house' service - in particular, we don't employ staff just to answer the phone to tell you the person you actually need to speak to isn't around! These days, that's just a waste of your money!
Please understand that your initial enquiry will really need the attention of an experienced Project Manager, who can take the time to properly explore your need and answer your questions - and they're very-often out actually making programmes! For that reason, we would strongly suggest that the best way to make initial contact with us is via Email; all enquiries to firstname.lastname@example.org - Please include a brief outline of your requirements.
Our main telephone number is staffed on an ad-hoc basis (by the production staff) supported by a 24-hour answer service. In practice, staff are generally available able to deal with telephone enquiries for over 80% of the working week. Should your call go to voicemail we ask that you leave us a UK LANDLINE number that we can contact you at.
Bona-fide clients and partners are provided with an unpublished direct-contact number for the production office as well as a mobile number and direct email address for their assigned Project Manager.
Unfortunately, in recent years, we've seen a sharp rise in the number of crank calls received. This is no-less disturbing in a work context than it is for people sitting at home. Please note therefore that our telephone systems are set to reject calls from withheld numbers and that calls may be recorded for core business purposes.
The Caledonian Television Company™ is based on the outskirts of Edinburgh on the border with West Lothian, which gives us easy access to the M8 Glasgow, the Clyde Coast and Dumbartonshire, the M9 towards Fife and Perth, the A1 South towards the Scottish Borders and of course the A71 which provides a fast link to Kilmarnock and Ayrshire. Primarily, we seek to serve businesses in the Scottish Central Belt, West Coast , Dumbarton and the West Highlands, Stirling, Fife, Lothians, Borders and East Coast, as well as Northumberland and Cumbria in a line roughly North of the A69 - Newcastle to Carlisle.
Subject to availability, we do also provide film services to
most other areas of the UK with the regrettable exception of areas
inside the London LEZ. - This is entirely due to
restrictive and costly transport policies, red tape and clawing expense
on film crews imposed by the London authorities. - Basically it's become
too time-consuming, stressful and expensive to provide any service to
the London area..
It's never too early to contact us, and not uncommon for us to be in discussion over projects that will shoot a year or two after the client makes first contact!
In exceptional circumstances, and dependent on current workload, we can sometimes reduce these timescales. However, this will often attract premium rates and will not always be possible.
WE CURRENTLY HAVE FILMING SLOTS AVAILABLE FOR MID-LATE NOVEMBER 2018 - AND WILL BE HAPPY TO PUT YOUR PROGRAMME INTO PRE-PRODUCTION TODAY. PLEASE BE ADVISED THAT WE HAVE NO AVAILABILITY FROM DECEMBER 7TH 2018 UNTIL JANUARY 7TH 2019 - PLEASE CONTACT US AT THE EARLIEST POSSIBLE STAGE IN YOUR PROJECT TO DISCUSS YOUR NEEDS.