We take a pragmatic approach aimed at down-to-earth people who really mean business. - Our aim is to make truly professional video production an accessible and affordable option for the majority, who are legitimately running or managing a genuinely small business or cash-strapped public service. - Or are trying to get a programme to screen with extremely limited resources.  We just don't do - nor have much patience for - the mug's eyeful!

Decades of experience has taught us that the hard-sell is in no-one's interests; that's why we openly offer frank advice and information without the hyperbole or 'word salad' you might find elsewhere. Asking questions costs nothing and commits you to nothing.; and we pride ourselves on being grounded and direct, but approachable.

EMAIL: Generally speaking the best way to make initial contact is by good old-fashioned email; we don't use 'WhatsApp' or similar messaging services because - as trained and qualified Technicians - we do not believe these things to be as safe and secure as they claim to be. - Keeping your (and our) data secure is central to what we do.

During the working week we guarantee a response within 24 hours - normally much quicker. Standard Office Hours are 10:00am - 4:00pm Monday-Thursday excluding Scottish public holidays.

admin@caledoniantv.com

We are always pleased to hear from legitimate UK-based service providers and potential operational partners (including web designers) we might work with! . - However, we do take a zero-tolerance approach towards spam and spammers. We keep this website plain and simple for good reasons; we're not interested in re-designing it. Nor do we care about 'SEO', crypto currencies, 'business finance' or 'that one weird trick' If spam gets through our filters it's quickly deleted and blocked!

CALLING US:  Our main telephone number is staffed on an ad-hoc basis by production staff supported by a 24-hour answer service; we don't employ telephonists or receptionists. This arrangement has worked extremely well for a great many years now; however please understand that while calls do usually get answered quickly by knowledgeable people who can answer most basic questions on the spot - we may well have to call you back if otherwise engaged. 

Our telephone number for production enquiries is;

0131 202 6230

Respectfully, we ask telesales operatives simply not to call - we really just don't have the time!

We are very happy to  deal with self-employed individuals without any great formality - however we do only offer our services on a business-to-business basis. For security reasons, should you wish that we call you back we require a CHECKABLE UK LANDLINE number (not a mobile) for your business that we can contact you at.

As well as offering business video services, Caledonian TV™ is involved in various ongoing Independent production projects. For that reason, we limit the amount of business video production work we do.

Lead times between actually placing a deposit with us and filming taking place are typically a minimum of 8-12 weeks to allow for scripting and general planning.  The sooner you talk to us, the better!

Please note that we won't take a deposit from you until plans are at the stage where the project has been discussed, outlined, and a project specification - or as it's known in television, 'a treatment' - has been developed. Getting to that stage takes time - and time should be one of your main investments in your project.

TRANSPORT POLICIES.  - We do not take any vehicle of any kind into congestion charging or Low-Emissions zones.

This DOES particularly impact Edinburgh, Dundee, Aberdeen and of course Glasgow. Due to the city's obstructive traffic management policies, we stopped serving Glasgow City Centre several years ago - an area somewhat bigger than the LEZ. 
We gave up on London way back in 2012 and now don't even attend meetings or exhibitions inside the M25 ring.

POLITICAL AND OTHER CONTENTIOUS ORGANISATIONS.

Whilst we DO produce material for public service organisations and groups, we do not produce videos for contentious or political organisations; the sole arbiter of what constitutes such a thing being our proprietor, Matt Quinn.

We do not deal with material which we consider to be of an obscene (i.e. so-called 'adult') or violent nature. For the avoidance of doubt, this includes violent 'sports' and so-called 'glamour' material.  We reserve the right to pass material we think may be unlawful directly to the relevant authorities. 

Caledonian Television™ takes a particularly firm stance against racism, classism and sectarian bias and indeed all forms of bias in relation to both legally protected characteristics and other birth/circumstantial characteristics.  However, we reserve the right to withhold service or simply 'not get involved' with any individual or group where in the personal opinion of our proprietors, it is not in our best interests to do so.